#emergency-services

“The body cam software and the AI report writing software picked up on the movie that was playing in the background, which happened to be ‘The Princess and the Frog,’” a Heber City sergeant told FOX 13 News. “That’s when we learned the importance of correcting these AI-generated reports.”

Real-world usability will also hinge on emergency communications partners — if a local 911 or 112 center doesn’t have the necessary systems in place, the app won’t be able to complete video handoff even if the phone could otherwise do so.

That’s where ecosystem partnerships come into play. Numerous US and international agencies rely on vendor platforms like those provided by RapidSOS and other NG911 players to obtain advanced mobile location and additional data. Integrating Google’s live video into those workflows would turn the feature into a practical tool that works across thousands of public safety answering points, not just in isolated pilots.